Job Title - Business Analyst – Insurance DomainJob Type Full-TimeLocation- Hybrid - Mexico City, Queretaro, Monterrey, and Guadalajara)Job OverviewWe are looking for an experienced Business Analyst with strong Insurance domain knowledge to work closely with business stakeholders, product teams, technology teams, and QA teams to analyze business requirements and translate them into clear functional specifications.The adecuado candidate should have hands‐on experience working on Insurance processes, policy administration, claims, underwriting, billing, and/or insurance products and should be comfortable working in Agile environments.Key ResponsibilitiesCollaborate with business stakeholders, product owners, SMEs, developers, and QA teams to understand and document business requirements.Conduct requirements gathering sessions, stakeholder interviews, workshops, and requirement analysis.Translate business requirements into Business Requirements Documents (BRD), Functional Requirements Documents (FRD), user stories, and acceptance criteria.Analyze and document insurance business processes, workflows, and system requirements.Work on insurance processes including policy administration, underwriting, claims, billing, endorsements, renewals, cancellations, and policy servicing.Identify business process gaps, inefficiencies, and opportunities for process improvement.Create process flows, workflow diagrams, use cases, functional specifications, and data mappings.Work closely with development and QA teams to clarify requirements and resolve functional questions.Support User Acceptance Testing (UAT) by preparing test scenarios, reviewing test cases, and validating system functionality against business requirements.Analyze defects and assist teams in identifying root causes and appropriate resolutions.Support data analysis, reconciliation,



and validation using SQL and reporting tools where required.Participate in Agile ceremonies including sprint planning, backlog refinement, daily stand‐ups, sprint reviews, and retrospectives.Maintain requirements traceability and ensure requirements are properly documented throughout the project lifecycle.Communicate project status, risks, dependencies, and business impacts to relevant stakeholders.Insurance Domain KnowledgeCandidates should have experience with one or more of the following:Policy AdministrationClaims ManagementInsurance Billing & PaymentsPolicy IssuanceRenewalsPremium CalculationsInsurance ProductsQuote-to-Bind ProcessFirst Notice of Loss (FNOL)Claims AdjudicationAgent/Broker ManagementCustomer/Policy ManagementExperience in Property & Casualty (P&C;), Life Insurance, Health Insurance, Commercial Insurance, or General Insurance is preferred.Required SkillsStrong Business Analysis and Requirements Gathering experienceStrong Insurance domain knowledgeExperience creating BRD, FRD, User Stories, Use Cases, and Acceptance CriteriaStrong stakeholder management and communication skillsBusiness process modeling and workflow documentationExperience working with Agile/Scrum methodologiesExperience with UAT and functional testingKnowledge of SDLCGood analytical and problem‐solving skillsAbility to translate business requirements into functional specificationsExperience with JIRA / Confluence or similar toolsBasic to intermediate SQL knowledge is preferredExperience with process mapping tools such as Visio, Lucidchart, or similar is a plusPreferred QualificationsBachelor's degree in Business, Information Technology, Computer Science, Finance, or a related field.5+ years of Business Analyst experience, preferably within the Insurance industry.Experience working with insurance platforms or policy administration systems is highly preferred.Experience working in large enterprise environments with multiple business and technology stakeholders.
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📌 Business Analyst (Jalisco)
🏢 Pyramid Consulting
📍 Jalisco