Backbase is seeking a Senior Customer Success Director to own the region's most strategic customer relationships from day one through renewal and expansion.
You'll act as an executive-level trusted advisor, ensuring measurable value from the Backbase platform.
You will build multi-level stakeholder relationships, establish governance with senior leaders, and orchestrate a single, coherent account strategy across delivery, product, and commercial teams, measuring outcomes over activities.
#J-*****-Ljbffr