Turtle Trax S.A. is seeking an experienced customer service manager to lead a migration project in Monterrey, Mexico. The role emphasizes managing customer-facing teams in a telecom/IT environment and strong leadership in hybrid settings.
You will drive a Cisco to Fortinet platform migration, collaborating with technical peers on connectivity, voice, and cloud solutions (SDWAN, MS Teams). Two days on customer site in Monterrey, with remaining days supported remotely.
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📌 Hybrid: Customer Service Manager for Telecom/IT Migration (Monterrey)
🏢 Turtle Trax
📍 Monterrey
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