Jobgether on behalf of a partner company seeks a Head of Customer Success in Mexico. You will lead post‑sale customer experience for a fast‑growing B2B SaaS business, owning retention, expansion, and adoption while developing scalable CS playbooks and leading a growing CS team.
You’ll collaborate with Sales, Product, and Engineering to voice customer needs, refine health metrics, and drive recurring revenue. Remote role aligned to US East Coast hours with significant autonomy.