NextGen Ventures in Monterrey is seeking a Customer Service Representative to serve players of our real-money gaming platform. You will be the first point of contact via email and live chat, resolving questions about deposits, withdrawals, bonuses, and gameplay with empathy and accuracy.The role emphasizes independent problem-solving, careful documentation, and collaborating with teammates to improve the player experience.
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📌 Real-Time Player Support Specialist (Ciudad de México)
🏢 NextGen Ventures
📍 Ciudad de México
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