cross-border procurement associate is an entry-level position focused on training and professional development in cross-border procurement. This role also includes a strong sales component, requiring relationship building, carrier sourcing, negotiation, and customer-focused communication to support business growth and transportation solutions across international markets.
duties and responsibilities:
- call cross-border carrier providers to fulfill commitments made to customers
- negotiate rates
- document and communicate offers
- use discretion to book loads
- use discretion to determine when to bring options above the notated carrier buy rates to service our existing clients
- obtain proper paperwork where applicable
- develop and manage carrier portfolio of “owned cross-border carriers”
- absorb and apply material learned in training
- get accustomed to both internal and external tms platforms
- provide load coverage assistance for harder to cover lanes
- generate carrier capacity for cross-border targeted lanes from bg’s internally built database, as well as other outside sources the cross-border procurement associate has access to.
- high volume lanes
- customer commitments and future opportunities
- problem lanes
- niche markets
- hit target kpi’s for call volumes, carrier files updated, loads booked
- develop entry level cross-border freight broker sales and negotiation skills
- follow proper carrier qualification (orca) and onboarding processes (rmis)
- build a sales portfolio from carrier cold calls
- assist in developing and updating cross-border pricing
- integrate carriers with tracking and booking automation platforms
- communicate late deliveries and issue resolution when necessary
qualifications:
- entry level training period
- posses willingness to learn and excel
- strong work ethic
- willingness to be coached and hit target kpi’s