bp is establishing a Business and Technology Centre in Santa Fe, Mexico City, to support enhanced customer experience and general capabilities. The supervisor will lead Customer Service Representatives, oversee daily performance, and manage KPI tracking and cross-team collaboration in a hybrid work setup.
The role requires prior supervisory and customer service experience, strong English skills, and solid MS Office abilities.
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📌 Hybrid Customer Service Lead: Grow Team & CX (Nezahualcóyotl)
🏢 BP
📍 Nezahualcóyotl
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