Mroads is seeking an Application Support Engineer for our direct client in Mexico City, Mexico. This role is the first line of support for our AI platform, triaging ServiceNow tickets and helping product teams use our APIs. You will debug production issues and escalate to engineering when needed.
This is not a traditional help desk role; issues span workflow engines, Kubernetes services, and enterprise data systems. The right person is technical, curious, and strong with customers.
#J-18808-Ljbffr
📌 AI Platform Support Engineer – API & Incident Triage (Ciudad de México)
🏢 mroads
📍 Ciudad de México
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.