Genesis Management - MX in Mexico City, MX is seeking a VIP Specialist for Loyalty & Retention Sales. The role is full-time and focuses on calling existing customers to renew, upsell, and cross-sell, with a strong emphasis on English communication and relationship building.
You will handle high-volume calls, maintain QA standards, and participate in outbound promotions via softphone, email, and SMS. The position offers a base salary with a production bonus and statutory benefits.
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📌 VIP Loyalty & Retention Sales Specialist (Ciudad de México)
🏢 Genesis BPO
📍 Ciudad de México
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