We are currently seeking an experienced Analytics Client Service Specialist to join our Client Coverage organization in Monterrey.
The MSCI Global Client Service team is composed of experienced financial professionals that provide first tier support for our clients around the world. Team members are responsible for responding to a wide variety of methodology, usage, interpretational, and technical questions on both analytical and benchmark products. Client contact is primarily via telephone and email, but occasional travel may be required for on-site presentations or trainings. Client Service Specialists work closely with account managers and consultants to develop and maintain client relationships.
Answer detailed client inquiries about MSCI products and methodology
Participate in developing client relationships through proactive follow up on issues raised by clients
Analyze market performance and data for our clients on a reactive and a pro-active basis
Maintain relationships by ensuring relevant product and model information is shared with clients
Provide client feedback to the Coverage, Product Management, Research and Data groups
Keep up with current events and trends in the marketplace
Specific Knowledge/Skills Strong analytic, quantitative, and problem-solving skills
Demonstrated understanding of financial topics which should include some of the following: Modern Portfolio Theory,



Equity and Portfolio Construction, Optimization, Cap Asset Pricing models, Multi Factor Risk Models, Market Risk, Credit Risk and VAR
Deep understanding of international financial institutions and global financial markets
Proactive and highly motivated, track record of challenging self and others to anticipate future trends and creatively capitalize on opportunities
Ability to develop value-added contributions to both internal and external clients
Excellent communication skills, ability to articulate complicated concepts or methodologies verbally and in writing to senior management and clients
Strong organizational skills with the ability to handle multiple projects under tight, short-term deadlines
Dynamic, track record of excelling in an environment of ambiguity by quickly adapting behavior and work methods to adjust to multiple demands and shifting priorities
Teamwork, ability to work efficiently with diverse cultures on a integral team and knowing when to involve appropriate colleagues in projects regardless of function or location
Desired Experience 5-7 years’ experience in Financial Services
Desired Qualifications Undergraduate degree in finance, economics, statistics, mathematics, or other quantitative fields required.
MFE, MBA, Masters Degree and/or CFA , or equivalent highly desired

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📌 Analytics Client Service Specialist (Ejido de la Finca)
🏢 Msci
📍 Ejido de la Finca