General Information Role (Picklist): Order Management Process Lead BSv Role: Order Management Process Lead BSv Grade: B1 Role Overview: Problem identification and resolution of order management and logistics management processes. As a member of the management team, participates in meeting service levels, key measurement targets of the team, delivers a high quality and cost-effective service and oversees the process (or part of process) and customer service decisions. Can take leadership to ensure the delivery of a customer focused service to client with highly proficient knowledge of one or more processes and continually strives to improve the process Proficient knowledge of one or more processes. Hands on experience of working with an ERP tool (preferably SAP U2K2) Hard Working and Confident High on Integrity Ability to communicate effectively, both written and verbal,



throughout all levels of the organization Passionate about creating value and impact for the client A team oriented and collaborative approach

General Responsibilities / Accountabilities

Order inquiry

Order creation

Subject matter expert; coaching as necessary

Receive orders from multiple sources

Create Orders

Validate orders

Modify/Cancel orders

Process orders

Create delivery and shipment documents

Integrate with load building, mode planning and route optimization

Process returns

Archive and Retrieve Documents

Qualifications (Education/Experience/Certification)
Optional Preferably Bachelor's Degree with Business and Finance background

Order Management Logisitics officer Aguascalientes, MX

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📌 Order Management Logisitics Officer (Centro-Norte)
🏢 Jobbydoo
📍 Centro-Norte