Omni Hotels & Resorts is seeking a Reservation Supervisor to lead the Reservations department from the pre-opening phase onward. You will supervise Reservation Agents, guide training, and ensure accurate handling of requests, changes, and cancellations to deliver an elevated guest experience.
You will verify room types, explain policies, and maintain data accuracy in the reservations system while coordinating with other departments to optimize revenue.
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📌 Reservations Team Lead - Elevate Guest Experience & Revenue (Cruz de Huanacaxtle)
🏢 Omni Hotels & resorts
📍 Cruz de Huanacaxtle
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