We’re Hiring: Contact Center Specialist | Guadalajara, Mexico Location: Guadalajara, Jalisco – Onsite Type: Full-time / Permanent Salary: $19,500 MXN + benefits above the law Annual performance bonus + relocation support may be availableWhat you’ll do:Handle high-volume inbound calls professionallySchedule, reschedule, and cancel patient appointmentsVerify patient and insurance informationDocument interactions in CRM/EHR systemsResolve customer concerns and coordinate with healthcare teamsMaintain patient confidentiality and follow privacy/HIPAA standardsMeet quality, productivity, attendance, and service-level goalsWhat we’re looking for:University/college degree requiredCustomer service, contact center, healthcare, or patient access experience preferredExcellent communication and problem-solving skillsAbility to multitask across multiple computer applicationsHealthcare systems experience, such as Epic, is a plus#Hiring #ContactCenter #CallCenter #CustomerService #HealthcareJobs #Guadalajara #MexicoJobs #CustomerCare #Healthcare #HiringMexico #JobsInMexico#J-18808-Ljbffr
📌 Call Center Agents (Jalisco)
🏢 Gracemark Solutions
📍 Jalisco
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