Scientific Affairs Specialist I
ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
We have an incredible opportunity for a Scientific Affairs Specialist I to join ICON’s Scientific Affairs team. The Scientific Affairs Specialist I serves as a key scientific liaison supporting a global central laboratory’s clinical, operational, and commercial activities. This role assists in scientific knowledge and expertise across assay technologies, laboratory services, and clinical trial applications, ensuring scientific rigor, consistency, and alignment with regulatory and customer expectations. The Specialist collaborates cross-functionally with Global Validations, Laboratory Operations, Quality, Regulatory, Business Development, and external stakeholders to support study design, assay implementation, scientific communication, and client engagement.

Location: Mexico City (Remote)

What you will be doing:
Maintain and configure testing and assay summary information in the Test Master application of the ICOLIMS system
Configure test codes within the STARLIMS system
Assist all other ICL departments with Global Scientific Affairs related issues and questions
Utilize the internet, journals, internal validation documentation, etc. to update specimen requirements, stability, and transport information within departmental databases
Follow SOPs relevant to Global Scientific Affairs issues
Provide scientific notifications and technical documentation to Global Client Services
Assist in scientific consistency across global studies and laboratory sites
Assigns work from the Scientific Affairs Inbox and assures that all Service Level Agreements for TAT are met
Lead the collaboration in support of Client Services requests, with regards to special collection instructions




Attend meetings with both internal and external clients on behalf of Global Scientific Affairs
Provide notifications of testing changes and updates to ultimately Global Client Services
Provide scientific input on assay selection and reporting interpretation
Support troubleshooting of complex scientific or technical issues in collaboration with laboratory and leadership teams
Act as a scientific point of contact for sponsors, investigators, and internal commercial teams
Participate in client meetings and scientific consultations
Identify opportunities to enhance scientific processes and knowledge sharing across the organization
Support implementation of new technologies, assays, or biomarkers into the central laboratory portfolio

Your profile:
2+ years of experience in scientific affairs, central laboratory services, or diagnostics, in a CRO, biotech, or pharmaceutical environment
Hands-on knowledge of clinical trial laboratory operations and assay methodologies (e.g., immunoassays, molecular assays, flow cytometry, genomics)
Knowledge of clinical laboratory concepts and terminology
Experience supporting integral or multi-regional clinical studies (preferred)
Experience with STARLIMS
Detail-oriented, with strong organizational skills and ability to manage multiple priorities
Strong scientific and analytical skills with the ability to interpret complex data
Excellent written and verbal communication skills for both scientific and non-scientific audiences
Proven ability to collaborate in cross-functional, multicultural, and global teams.
Proficient in Microsoft Office Suite, specifically Excel
Bachelor's Degree in Medical Technology or related field

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What ICON can offer you:
Our success depends on the quality of our people.



That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs.
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here to apply

📌 Scientific Affairs Specialist I (Ciudad de México)
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📍 Ciudad de México