Part -TimHelpdesk Associate (Part -Time)
Date:
Sep 15, ****
Company:
NTT DATA Services
We are currently seeking a Part -TimHelpdesk Associate (Part -Time) to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).
NTT DATA, Inc. currently seeks a Help Desk Associate - Part
Time
- to join our team in
Guadalajara
.
If you have previous experience as a customer service consultant, help desk associate or a similar position this could be a new steep in you personal development.
Requirements
Availability to work 22.5 hours per week
Advanced English
Liking to work in IT Environment
We Offer
30 days of Christmas bonus
10 days of vacations
50% Vacation bonus
5 personal days per year
Medical insurance (You and your family)
Life insurance
Discounts with selected Optics
Opportunity to grow in the company
Activities
General L1 support for hardware and MS Office packages
Advance technical support for in-house applications and developments
Answer technical support calls providing and escalating to other support groups




Provide support based on email generated requests or reports
Document troubleshooting steps and detailed description of the customer incidents and requests
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures
About NTT DATA Services
NTT DATA Services is a general business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran‐status, sexual orientation, gender identity, or any other class protected by law.
Job Segment:
Help Desk, Information Technology, Consulting, Technical Support, Technology
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📌 Part -Timhelpdesk Associate (Part -Time) (Jalisco)
🏢 Ntt Data
📍 Jalisco