Seeking Experienced L3 Lead Support Java Remote in Mexico

We are seeking an experienced L3 Lead Support Java engineer to join our team for a long-term project. The adecuado candidate will possess deep technical expertise in Java/J2EE, multi-server administration, database operations, and production support processes within an L2+/L3 framework.

Key Responsibilities:

- Provide advanced L2+/L3 technical support for Java/J2EE applications in production environments.
- Manage and troubleshoot multi-server and multi-tier architectures including Tomcat, JBoss, WebSphere, and WebLogic.
- Perform advanced database operations and troubleshooting across DB2, Oracle, Sybase, and other relational databases.
- Develop, understand, and modify Unix/Linux shell and Perl scripts.
- Monitor and manage job schedulers such as Autosys, procmon, and crontab.
- Utilize IDEs (Eclipse, NetBeans) and manage deployments using Git, Jenkins, and other repository tools.
- Handle incident, problem, and change management processes using Jira, ServiceNow, and standard production tooling.
- Execute end-to-end code and configuration changes (Java, Unix, Database) in production following SDLC guidelines.

Technical Skills Required:

- English: Advanced level (written and spoken).
- Advanced Java/J2EE experience (REST APIs, Servlets,



JavaScript, HTML, JSP, JDBC, Struts, Hibernate, Spring).
- Hands-on experience with multi-server environments (Tomcat, JBoss, WebSphere, WebLogic).
- Strong database proficiency (DB2, Oracle, Sybase).
- Mid- to advanced Unix and scripting skills (Shell/Perl).
- Experience with job scheduler monitoring tools (Autosys, Crontab).
- Familiarity with version control and CI/CD pipelines (Git, Jenkins).
- Proven background in L2+/L3 support models and SDLC processes.
- Java support experience is a mandatory requirement.

Qualifications:

- Bachelor's degree or higher
- Fluent in English (Advanced) B2 - C2
- Excellent communication, teamwork, commitment, and a proactive attitude

Location & Schedule:

- Remote work from Mexico
- Work hours Monday to Friday, 09:00-18:00
- Advanced English skills are mandatory, and only residents of Mexico

Benefits:

- Attractive Salary + Premium Benefits
- Performance bonuses, grocery coupons, and savings are found.
- Aguinaldo, premium vacations, and vacations paid
- SGMM Medical insurance, family, and Life insurance.

Candidates must include their compensation expectations in their applications and resumes in English.

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📌 Lead Support Java 2875 (México)
🏢 Xideral
📍 México