Forward Deployed Engineering Senior

Requirements
Must have
Experience: 5+ years in forward deployed engineering, Release Train Engineer or Solutions Architect or a comparable enterprise applications role.
Platform and domain expertise: Strong functional knowledge of Encompass Production Cloud and Vintrace, with an understanding of Wine & Spirits operations and farm-to-bottle processes.
Agile and Jira: Practical knowledge of Agile principles and demonstrated experience managing Jira epics and user stories from discovery and refinement through testing, release, and post-release validation.
Stakeholder leadership: Ability to manage competing priorities, facilitate decisions, influence without direct authority, and communicate with both business and technical audiences.
Technical aptitude: Experience with integrations, APIs, enterprise data flows, reporting, testing, incident analysis, and cross-application troubleshooting.
Communication: Strong written, verbal, facilitation, requirements definition, and executive communication skills.
Core Competencies
Business and operational acumen




Product thinking
Structured problem solving
Collaboration and influence
Ownership and accountability
Continuous improvement
Success Measures
Clear, prioritized, delivery-ready backlog
Predictable flow from demand through release
Strong stakeholder engagement and adoption
Effective cross-team coordination
Faster issue resolution and fewer recurring incidents
Measurable value from portfolio investments

Nice to have
Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, Supply Chain, Manufacturing, or a related field.
Experience with ERP, integration, analytics, reporting, or workflow platforms connected to Wine & Spirits Operations systems.
Experience supporting regulated manufacturing, compliance, traceability, inventory, production, or supply chain processes.
Experience working with distributed users, managed service providers, software vendors, and cross-func

📌 Forward Deployed Engineering Senior (Santiago de Querétaro)
🏢 SOFTTEK
📍 Santiago de Querétaro