? About the Role?Provide full customer support regarding any concern or request?Probing to understand the root cause of the dissatisfaction to provide a tailored solution?Remaining calm and patient with irate or emotional customers, turning negative experiences into positive ones?Converting detractors into promoters✅ Requirements? Advanced English Skills/B2+? High School Diploma? 1 year of call center experience? Computer & Typing Skills⏱ Extraordinary communication skills, both written and oral, active listener.
No fear on the phone and excellent written communication for crafting strategic outreach.
📌 Customer Care Executive (Monterrey)
🏢 Pyramid Consulting
📍 Monterrey
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Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.