Gigamon is seeking a Technical Support Engineer to provide world-class support to customers and partners. You will work with Engineering, Sales, and Customer Success to resolve product issues and improve customer experience.
The role involves advanced troubleshooting, knowledge-base creation, and collaboration across teams. You will participate in weekend shifts and rotational on-call coverage to support Elite customers outside regular hours, applying problem-solving and multitasking to ensure
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📌 Technical Support Engineer - Hybrid Networking, Mexico City (Xico)
🏢 Gigamon
📍 Xico
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