Optimas Solutions in Monterrey is seeking an experienced Customer Service Supervisor to lead a high‐performing team.
The role involves overseeing daily operations, driving process improvements, and balancing efficiency with customer satisfaction.The adecuado candidate will have a Bachelor's degree, 6+ years in customer service, and strong skills in communication, organization, MS Office, and CRM systems.
This is an office‐based, full‐time position with US‐hours alignment and opportunities to#J-*****-Ljbffr
📌 Customer Service Supervisor: Lead, Optimize & Elevate Support (Monterrey)
🏢 Optimas Solutions
📍 Monterrey
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