ILNIA Soluciones is seeking a Senior Customer Support Manager to oversee day-to-day workflows, lead a fast-growing international luxury watch marketplace's support team, and ensure premium customer experiences.You will own operations, resolve escalations, partner with product, sales, and fulfillment, and drive data-driven improvements across the customer journey.
English fluency and luxury-space experience are highly valued.
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📌 Senior Luxury Customer Support & Operations Lead (Xico)
🏢 ILNIA SOLUCIONES
📍 Xico
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