Neostella is seeking a Tier I Product Support Specialist to join our team in a fast-growing environment.
You will be the first point of contact for product support, triaging issues, and ensuring prompt, quality customer service across multiple clients and internal teams.Adecuado candidates are self-motivated, investigative, with strong English skills (B2+), and capable of adapting to evolving processes.
Experience with Filevine, Zendesk, and Jira is a plus, as are cloud monitoring tools.
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📌 Tier I Product Support Specialist - Empower Teams (Jalisco)
🏢 Neostella
📍 Jalisco
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