American Express in Mexico City seeks a bilingual Fraud Customer Service professional to support customers during vulnerable times. You'll handle inbound/outbound calls, tailor solutions, and reinforce card-member benefits while upholding integrity.
You will investigate suspected fraud, analyze data, and determine the best action to minimize losses. The role requires compliance, resilience, and strong customer care in a hybrid setting.
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📌 Bilingual Fraud Contact Center Pro (En/Es) (Xico)
🏢 American Express
📍 Xico
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