Frontier Workforce Solutions, LLC is seeking an experienced, reliable, and customer-focused Customer Support Representative to join our team supporting one of our U.S.-based client programs.
This is a full-time, remote position requiring 40 hours per week. The idóneo candidate has strong customer service experience, excellent English communication skills, and the ability to work independently in a professional home-office environment.
Compensation
- Training Rate: $6.00 USD per hour during the two-week training period
- Regular Rate: $6.25 USD per hour after successful completion of training
- Weekly Pay: Paid every Friday
- PTO opportunities for exceptional quarterly attendance and production
- Christmas bonus
- Two weeks of paid vacation
Training Schedule Two-week virtual training program
- Monday–Friday
- 9:00 AM–4:00 PM PST
- Training attendance is mandatory
Your ability to consistently work the assigned schedule is required.
Job Requirements
Candidates must meet all of the following requirements:
- Minimum 2 years of customer support experience
- Advanced English proficiency in speaking, reading, writing, and comprehension
- Own a reliable personal computer with:
- Minimum 16 GB RAM
- Minimum 500 GB hard drive/SSD
- Own a noise-canceling headset
- Reliable high-speed internet with a minimum 100 Mbps connection
- Computer must be connected directly to the internet using an Ethernet cable
- Dedicated, quiet home-office workspace
- Appropriate desk/workstation and proper ventilation
- Ability to maintain a professional and distraction-free work environment
- Ability to work the assigned schedule consistently
- Must successfully complete our customer service assessment
- Must successfully complete an employee background check
What We Offer
- Weekly Friday pay
- Competitive hourly compensation
- Performance and attendance-based PTO opportunities
- Christmas bonus
- Two weeks of paid vacation
- Fully remote work environment
- Virtual training and onboarding
Important Information We are a U.S.-based company.
At this time, we do not offer medical, dental, vision, or other employee benefits. Employees are responsible for obtaining and maintaining their own health coverage and for fulfilling their applicable personal tax obligations.
How to Apply
If you meet all of the requirements above and are interested in joining our team, please submit your resume through Indeed.
Qualified applicants will be contacted within 24 hours, Monday–Friday, regarding the next steps in the hiring process.
Job Type: Full-time
Pay: $14,000.00 - $17,000.00 per month
Education
- High school or equivalent (Preferred)
Experience:
- Customer Support: 2 years (Required)