FBS in Mexico City is seeking a customer service professional to handle inquiries about insurance policies and coverage. You will resolve moderately complex issues with empathy, explain policy details, and document interactions.
The role requires 1–3 years of customer service experience, fluent English, and on-site availability, with opportunities to collaborate with Claims, Underwriting, and Policy Support teams.
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📌 Insurance CX Specialist — On-site, Growth Path (Ciudad de México)
🏢 Capgemini
📍 Ciudad de México
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