EPAM Systems, Inc. is seeking a Support Specialist to join a geo-distributed team providing end-user support to clients worldwide across multiple industries.
You will diagnose and resolve tickets using ITIL practices, manage requests, alerts and inquiries, and contribute to knowledge base updates. The role involves helping onboard new teammates, maintaining system health, and communicating proactively with stakeholders.
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📌 Global IT Support Specialist - Hybrid, Training & Growth (Guadalajara)
🏢 Epam Systems
📍 Guadalajara
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