## Travel Lead AnalystApply: San Pedro Garza Garcia-Nuevo Leon-Mexico: Full time: Posted 2 Days Ago: WD30280243**About the Role**Johnson Controls is seeking a highly motivated and detail-oriented **Travel Lead Analyst**to directly support the Travel, Credit Card and Meetings Event Integral Category Managers, in driving operational excellence and data-led decision-making across our corporate travel program. This role blends travel program operations with analytics, helping drive smarter decision-making through data and managing internal and external relationships. You will work closely with our Travel Management Company (TMC) with a strong focus on performance insights, compliance, travel analytics and program reporting. The ideal candidate brings a balance of business intelligence skills, operational rigor, and stakeholder fluency — serving as a key partner to our preferred travel suppliers, and internal stakeholders across procurement, finance, and compliance **Key Responsibilities***Operational Execution & Stakeholder Engagement** Serve as a first-line escalation contact for complex booking or travel issues.* Manage and respond to the generic travel Q&A; inbox* Liaise with our TMC and SAP Concur administrators to resolve traveler concerns and ensure service levels are met.* Partner with AP, Compliance, and regional teams to align reporting, resolve escalations, and support audit readiness.* Maintain internal content libraries (e.g., preferred supplier lists, travel program guides, policy training)* Manage suppliers and support category manager with strategic sourcing implementation* Support Business Continuity Plans (BCP) by deploying actions such as Financial Assessments, Sustainability Surveys, ensuring contracts are executed,



among others.* Other procurement duties as assigned.*Reporting & Analytics** Analyze travel and expense trends, policy compliance, and supplier performance to identify savings opportunities and risk areas.* Deliver monthly reporting packages and insights* Support quarterly business reviews and ad-hoc requests with data visualizations and key takeaways.*Travel Program Strategy & Compliance** Track policy exceptions and help recommend adjustments to improve governance and adoption.* Maintain preferred supplier and rate configurations in travel booking tools.* Assist in preparing benchmarking materials to support supplier negotiations and sourcing initiatives.* Monitor KPIs such as policy compliance, traveler satisfaction, and cost per trip.*Operational Execution & Stakeholder Engagement** Serve as a first-line escalation contact for complex booking or travel issues.* Liaise with our TMC and SAP Concur administrators to resolve traveler concerns and ensure service levels are met.* Partner with AP, Compliance, and regional teams to align reporting, resolve escalations, and support audit readiness.* Maintain internal content libraries (e.g., preferred supplier lists, travel program guides, policy training).**Qualifications*** Bachelor’s degree in Business, Supply Chain, Data Analytics, or related field.* 2–5 years of experience in corporate travel, T&E; program management, purchasing or business operations* Strong proficiency in Excel and Power BI (or similar data visualization tools).* Familiarity with SAP Concur or other travel/expense systems preferred.* Excellent communication and stakeholder engagement skills.* Ability to thrive in a fast-paced, global matrix environment.
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📌 Travel Lead Analyst (San Pedro Garza García)
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📍 San Pedro Garza García