Bilingual Customer Service Representative Location: Tijuana, Baja California, Mexico Requirements Conversational to advanced English Elementary school diploma or higher Customer service experience preferred Call center experience is a plus Excellent verbal and written communication skills Availability to work assigned schedules Key Responsibilities Answer inbound customer calls Provide information and support regarding customer accounts Resolve customer inquiries and concerns professionally Update customer information in company systems Deliver an outstanding customer experience Compensation Monthly salary: MXN $17,268 to $22,760 Performance-based bonuses Benefits Paid training IMSS (Mexican Social Security) Private medical insurance Life insurance Grocery vouchers Meal vouchers Employee discounts Gym membership discounts Company savings fund Company parking Versátil schedules Enhanced maternity leave Referral program Available Schedules 6:00 AM 4:00 PM 7:00 AM 5:00 PM 9:00 AM 7:00 PM 9:15 AM 7:15 PM 10:00 AM 6:00 PM 10:00 AM 7:00 PM Position Type Full-time | Permanent Position #J-18808-Ljbffr

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