Job Title: Mexico Technical Service Engineer

Job Responsibilities

# Provide technical support for off-grid, grid-tied and energy storage solar systems via phone, instant messages and emails.

Manage

Mexico after-sales cases and follow up unresolved tickets from distributor customers.

# Hold regular communication meetings with distributors to maintain close cooperation, prepare meeting minutes and track all pending follow-up items.

# Assist daily operations of local Latin America warehouse as required.

# Offer remote technical support to Mexican distributors and installers, and deliver on-site support when necessary.

# Carry out inverter fault diagnosis and troubleshooting, sort out after-sales service data.

# Guide installers through installation, monitoring and later operation & maintenance of residential photovoltaic power stations.

# Provide technical promotion support for the sales team.

Job Requirements: # Bachelor's degree or above. Majors in Power Electronics, Electrical Engineering, Automation or related disciplines are preferred.

# Possess photovoltaic industry working experience with solid understanding of the basic working principles of inverters.





# Have practical experience in inverter-related work including inverter commissioning & installation, daily maintenance and fault troubleshooting; candidates with experience on Growatt inverters will be prioritized.

# Familiar with inverter commissioning and installation standards, proficient in mainstream office software, with basic electrician knowledge including familiarity with different grid types and the ability to operate multimeters.

# English serves as the daily working language for all written and verbal communications.

# Be willing to work full-time on-site in Mexico City.

# Proactive and responsible, with strong communication skills and teamwork awareness; able to efficiently complete project targets and ensure high customer satisfaction.

Application

Process

# Send your English resume only to: [email protected]

# Subject Line Format: Mexico Technical Service Engineer - [Your Name] - Expected Salary [X USD/month]

# Notes: Submission of an English resume is mandatory; resumes written in other languages will not be reviewed.

This role requires on-site presence in Mexico City and fluent English for all daily work.

Only shortlisted candidates will receive interview notifications.

📌 Technical Service Engineer (Ciudad de México)
🏢 Growatt New Energy
📍 Ciudad de México