Workday Learning Administrator is responsible for managing, configuring, and supporting the Workday Learning Management System (LMS) to deliver a seamless and effective learning experience across the organization. This role functions as the primary technical and functional expert for the Workday Learning module within the broader HCM ecosystem.

Responsibilities:

1. System Administration & Configuration

Maintenance: Administering the Workday Learning system, including user administration, security settings, and general configurations. Integrations: Ensuring smooth and accurate data flow between Workday Learning and other Workday modules (like HCM) or external HR systems.

Updates: Staying current with Workday releases, testing new features, and implementing required system enhancements to optimize the learning experience.

Data Integrity: Conducting regular system audits and quality checks to ensure data accuracy and compliance with organizational and legal standards.

1. Content & Program Management

Course Management: Configuring and managing the entire learning catalog, including creating, editing, and updating courses, lessons, and multi-part learning programs. Deployment: Managing learning assignments, prerequisites, equivalencies, and enrollment, often using automated Learning Campaigns to target specific employee groups.

Logistics: For instructor-led training (ILT) or blended courses, managing offerings, scheduling, waitlists, and instructor assignments.

1. Reporting & Analytics

Data Analysis:



Generating reports and developing dashboards (using Workday Report Writer) to monitor training progress, completion rates, and system usage. Effectiveness Measurement: Analyzing LMS data to measure the effectiveness of learning initiatives and provide actionable insights to Learning & Development (L&D;) stakeholders.

1. User Support & Training

Troubleshooting: Acting as the primary point of contact for end-users and managers, troubleshooting issues related to enrollment, course access, completion tracking, and system errors. Support & Documentation: Providing technical assistance and developing user-friendly resources (e.g., how-to guides) to ensure successful system adoption.

Required Skills

Technical Workday Learning certification and 2–5 years of hands-on experience in Workday Learning administration, configuration, and reporting are strongly preferred.

Functional Strong knowledge of general LMS best practices, instructional design principles, and compliance requirements.

Analytical Excellent problem-solving, analytical, and troubleshooting skills. Proficiency in building reports and analyzing data.

Soft Skills Strong attention to detail, organizational skills, and clear communication abilities for collaborating with stakeholders and supporting end-users.

Preferred

Workday Pro or other Workday-specific certifications related or HCM modules.

Important:

This position is based in Mexico City under a hybrid model and requires on-site presence at the client’s location in the Polanco area 3 days per week.

📌 Workday Learning Specialist (Monterrey)
🏢 Accenture
📍 Monterrey