experiencia laboral: Sin experiencia

Salary: $19,500 MXN + benefits above the lawAnnual performance bonus + relocation support may be availableWe’re looking for a Contact Center Specialist to be the first point of contact for patients and healthcare consumers, delivering excellent service through inbound and outbound calls.What you’ll do:Handle high-volume inbound calls professionallySchedule, reschedule, and cancel patient appointmentsVerify patient and insurance informationDocument interactions in CRM/EHR systemsResolve customer concerns and coordinate with healthcare teamsMaintain patient confidentiality and follow privacy/HIPAA standardsMeet quality, productivity, attendance, and service-level goalsWhat we’re looking for:Customer service, contact center, healthcare, or patient access experience preferredExcellent communication and problem-solving skillsAbility to multitask across multiple computer applicationsHealthcare systems experience, such as Epic, is a plusSeniority levelMid-Senior levelEmployment typeFull-timeIndustriesTelephone Call CentersGuadalajara, Mexico Metropolitan Area#J-18808-Ljbffr

📌 Asesor Telefónico Campaña Gnp/ Lunes A Viernes / Con Y Sin Experiencia (Xico)
🏢 Centro De Atraccio´N De Talento
📍 Xico