NTT DATA is seeking a Clinical Service Desk agent in Guadalajara, Jalisco (MX-JAL), Mexico. The role handles inbound calls for clinical applications in a 24x7 setting, requiring shift flexibility including nights and holidays.
You will troubleshoot Epic, Cerner, McKesson, and Meditech issues, document incidents, and drive timely resolutions. Candidate must have strong English and typing skills, plus prior service desk experience.
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📌 Clinical Service Desk Agent - 24/7 Healthcare Tech Support (Centro)
🏢 Ntt Data
📍 Centro
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