22 sep
|
3287 Sss Carrier, De C.V.
|
Monterrey
22 sep
3287 Sss Carrier, De C.V.
Monterrey
Carrier Global Corporation in Monterrey operates a fast paced Customer Care Center serving a US customer base. You will monitor calls, emails and chats, coaching agents to meet quality standards and improve overall customer experience.
This role reports to the Performance Optimization Site Lead and focuses on training and QA activities. Idóneo candidates have 3+ years in customer service, strong coaching skills, bilingual English/Spanish, and experience with Salesforce, SharePoint, CTI and WFM
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📌 Customer Service Quality & Performance Coach (Monterrey)
🏢 3287 Sss Carrier, De C.V.
📍 Monterrey