NielsenIQ is seeking a Support Specialist to deliver high-quality technical support for production systems in a fast-paced, cloud-based environment. You will work with cross-functional teams and maintain Runbooks, knowledge bases, and proactive monitoring to ensure stable operations.
The role requires 3+ years in L2 tech support, strong SQL skills, Unix basics, and good communication. Willingness to work rotating weekends and on-call shifts is essential.
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📌 2nd-Line Support Engineer (24/7) – Cloud & SQL (Ciudad de México)
🏢 Nielseniq
📍 Ciudad de México
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