22 sep
|
Concentrix
|
Ciudad de México
22 sep
Concentrix
Ciudad de México
Concentrix in Mexico City is seeking a Team Leader, Operations to supervise a group of call center associates and ensure performance metrics are achieved through coaching, motivation and accountability.
You will coach direct reports weekly, manage attendance, address performance issues, and ensure service levels meet KPIs and contractual expectations while promoting Concentrix values.
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📌 Call Center Team Lead — Drive Performance & Coaching (Ciudad de México)
🏢 Concentrix
📍 Ciudad de México