Kroll is seeking a Customer Success Manager to own a portfolio across MDR and Retainer services, aligning to customer risk priorities and business goals. You will deliver measurable value, manage renewals, and guide strategic engagements across cross-functional teams.
You will translate cybersecurity outputs into clear business narratives, drive customer health, and collaborate with Sales and Delivery to maximize retention and growth across the portfolio.
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📌 Cyber Risk Customer Success Manager - Growth & Retention (Ciudad de México)
🏢 Kroll
📍 Ciudad de México
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