About Oneday Oneday is a VC-backed EdTech company that supports aspiring entrepreneurs from all corners of society to launch their dream business, with expert mentorship, a deep curriculum, and a vibrant community of founders.
We've raised $20M+ from leading UK and Silicon Valley VCs.The Role We're looking for a proactive, people-focused Cohort Manager (Student Success Manager) to guide groups of founders through their MBA journey.
You'll be the main point of contact for programme support, keeping founders on track with their academic requirements and identifying risk early.This is not a passive support role.
You'll own cohort health across your group and be expected to intervene, escalate, and problem-solve when things go off track.What you'll doMonitor attendance, submissions, and engagement signals week-to-weekIdentify at-risk founders early, keep risk flags updated in Airtable, and drive timely, targeted interventionsCoordinate with mentors, facilitators,



and the wider programme teamManage founder communications across Slack and ZendeskRun regular one-to-ones and cohort check-ins to maintain momentumYou'll likely do well here if youHave experience in student success, account management, or a high-touch customer-facing roleHave strong written and spoken EnglishAre organised and disciplined - you track things, follow through, and deliver on your commitmentsCan build genuine rapport quickly and hold people accountable with warmthAre comfortable working with data and tools (Airtable, Zendesk, Slack, or similar)Available during EST hoursWhat you'll getDirect exposure to hundreds of founders, mentors, and early-stage businessesA fully remote working environmentA close-knit team of operators, entrepreneurs, and investors to learn from

📌 Student Success Manager (México)
🏢 Oneday
📍 México