About Oneday
Oneday is a VC-backed EdTech company that supports aspiring entrepreneurs from all corners of society to launch their dream business, with expert mentorship, a deep curriculum, and a vibrant community of founders. We've raised $20M+ from leading UK and Silicon Valley VCs.
The Role
We're looking for a proactive, people-focused Cohort Manager (Student Success Manager) to guide groups of founders through their MBA journey. You'll be the main point of contact for programme support, keeping founders on track with their academic requirements and identifying risk early.
This is not a passive support role. You'll own cohort health across your group and be expected to intervene, escalate, and problem-solve when things go off track.
What you'll do
Monitor attendance, submissions, and engagement signals week-to-week
Identify at-risk founders early, keep risk flags updated in Airtable, and drive timely, targeted interventions
Coordinate with mentors, facilitators,



and the wider programme team
Manage founder communications across Slack and Zendesk
Run regular one-to-ones and cohort check-ins to maintain momentum
You'll likely do well here if you
Have experience in student success, account management, or a high-touch customer-facing role
Have strong written and spoken English
Are organised and disciplined - you track things, follow through, and deliver on your commitments
Can build genuine rapport quickly and hold people accountable with warmth
Are comfortable working with data and tools (Airtable, Zendesk, Slack, or similar)
Available during EST hours
What you'll get
Direct exposure to hundreds of founders, mentors, and early-stage businesses
A fully remote working environment
A close-knit team of operators, entrepreneurs, and investors to learn from

📌 Student Success Manager (México)
🏢 Oneday
📍 México