Provide full customer support regarding any concern or requestProbing to understand the root cause of the dissatisfaction to provide a tailored solutionRemaining calm and patient with irate or emotional customers, turning negative experiences into positive onesHigh School Diploma1 year of call center experienceExtraordinary communication skills, both written and oral, active listener.
No fear on the phone and excellent written communication for crafting strategic outreach.
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📌 Customer Care Executive (Monterrey)
🏢 Pyramid Consulting
📍 Monterrey
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