We are seeking a Client Success Representative to join our team and ensure exceptional service for our clients who manage global operations.
This role is crucial for maintaining strong relationships, providing proactive follow-up, and ensuring the seamless coordination of client needs.
The idóneo candidate thrives on detail-oriented work and excels at communication and relationship management.ResponsibilitiesBuild and maintain strong relationships with clients, acting as their primary point of contact for inquiries and updatesMonitor and manage client orders, ensuring timely and accurate delivery through various logistical channelsTrack and oversee the statusConduct follow-up activities to ensure client satisfaction, addressing concerns and offering solutions proactivelyMaintain detailed records of client interactions, order statuses, and feedback to ensure transparency and accountabilityPrepare and share regular status reports with clients and internal stakeholdersRequirementsAcademic/TrainingMinimum Academic Training: Bachelor's degree in Business Administration, International Trade, Logistics, or a related fieldExperienceAnalyst level: 1-3 years of experience in client success, account management, logistics, or a similar roleJunior level:



6 months to 1 year of work experience in any professional role (related experience is not mandatory)SkillsProficiency in English (advanced level required)Exceptional relationship management and communication skillsStrong attention to detail and organizational abilitiesAbility to work effectively in a fast-paced environment while managing multiple prioritiesProficiency in Microsoft Office Suite and other productivity toolsJob DetailsType of Contract: Direct hire, indefinite periodWork Schedule: Monday to Saturday, daytime full-time schedules onlyWork Modality: On siteLocations: ZapopanCompensation and Benefits: Competitive salary with benefits in compliance with local regulations, plus additional remote work allowancesWe are an international company focused on providing services and developing administrative, management, and technology solutions for businesses in the public and private sectors.
Our operations span Spain, the United States, Mexico, Central America, and South America.Our mission is to foster strong teams and attract talented professionals seeking stability and growth.
We are committed to maintaining and promoting a positive work environment that ensures our employees thrive in dynamic and collaborative settings.
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📌 Client Success Representative (On Site, Zapopan) (Jalisco)
🏢 Quid Solutions
📍 Jalisco