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Welcome to FedEx Express Latin America and Caribbean Division Employment Opportunities Site! FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world's most admired and respected companies.
FedEx is consistently named among the World's most valuable and admired brands. Some of our recent awards include:
**** Fortune's World Most Admired Companies (14th)
**** Fortune's Best Places to Work (15th)
**** Forbes's One of the "Best Employers for Diversity"
**** FedEx LAC included in the GPTW's Best Workplaces in Latin America Ranking (24th)
**** FedEx Mexico was included in the GPTW Ranking for 18th consecutive years
**** FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible
**** FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
**** FedEx Uruguay selected by GPTW among the 5 best companies to work for.
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RC****** LM227: Senior Customer Experience Analyst (Open)
LM227: Senior Customer Experience Analyst
Full time
Parque Logistico San Martin Obispo Park IICalle Barranca Honda final s/n, Lote 2Zona San Martin Obispo, autopista Chamapa Lecheria***** Cuautitlán,
MEXMexico
Involves completing detailed analysis of complex data, systems or ideas and providing reports and recommendations. May also involve day-to-day data management in company software applications.
Acts as a technical expert on complex and specialist subject(s). Supports management with the analysis, interpretation and application of complex information, contributing to the achievement of divisional and corporate goals. Supports or leads projects by applying area of expertise.
Sources data and information from internal or external subject matter experts as required. Conducts systematic in-depth research and analysis into issues of varying complexity within area of technical specialism. Initiates, defines and leads the development and communication of effective reports to key stakeholders, including senior/executive management.
CE Business Control
CE Portfolio Management
CE Business Planning
ISO Compliance
CE Operating Controls
Meeting Reporting Requirements
Monitoring of CE spend
CE Budget Forecasting
CE Audit
Risk
Monitoring & Coordination
Governance Planning & Execution (Prioritization)
Portfolio Planning & Execution
Benefits & KPI Management
Portfolio Scope & Change Management
Portfolio Program Performance Reporting
Quality Assurance Management
Project Delivery Frameworks
Standards & Risk
Resource Management (FTE utilization & assignment)
Posting validity period:From September 18 to September 24, ****
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