As Key Account Manager, you will focus on retaining and growing relationships with our existing automotive OEMs and dealership groups. Acting as a strategic advisor to C-level executives and sales leaders, you will ensure clients maximize value from our AI sales suite. This is a 100% account management role — no cold outreach or new client acquisition required.

Key Responsibilities

Manage existing enterprise automotive accounts to ensure high client satisfaction and smooth renewals. Build strong, long-term partnerships with executive leadership and dealership sales directors. Analyze client sales performance and optimize our AI sales and analytics solutions to drive ongoing ROI. Track engagement metrics, mitigate churn risks early, and lead contract renewals and organic account expansion.

Requirements

2+ years of experience in account management, customer success, or client retention. Background in Automotive Tech, OEMs,



or dealership networks is a strong plus; B2B SaaS or Sales Tech experience is equally valued. Proven track record of high retention rates and strong client satisfaction scores.

Fluency in Mandarin (native or near-native) and business-level English are required for this role — you'll be working directly with Chinese-speaking automotive clients and general internal teams.

Strong relationship-building, negotiation, and consultative communication skills. Ability to articulate the ROI of AI-powered sales technology to executive audiences.

Work Details

Location: Mexico City — fully remote. Occasionally, you have to attend some strategic meets in CDMX

Schedule: Monday to Friday.

Contract type: Independent Contractor (U.S. terms).

Compensation: open to discussion based on experience and profile.

📌 Key Account Manager – Automotive AI (Ciudad de México)
🏢 BIKY.ai ✦ by Keybe
📍 Ciudad de México