Job Title: Intake Specialist

Location: Chihuahua, Mexico (On-site)

Availability: Must be available to work full-time within the following operating hours:

• Monday to Friday | 11:00 AM - 9:00 PM ET

• Monday to Friday | 12:00 PM - 10:00 PM ET

• Sunday to Thursday | 10:00 AM - 8:00 PM ET

About the Role

We are looking for an Intake Specialist to join our team. The idóneo candidate will have excellent customer service skills, strong communication abilities, and experience handling high-volume calls while providing a positive client experience.

Responsibilities

Handle inbound calls and online inquiries from potential clients

Conduct intake consultations and gather client information

Schedule appointments and assist with onboarding new clients





Document case information accurately and process required paperwork

Provide outstanding customer service and support

Collaborate with internal teams to ensure smooth client communication

Requirements

✅ Advanced English and Spanish

✅ Minimum 1 year of Customer Service or Call Center experience

✅ Strong communication and multitasking skills

✅ Excellent organizational skills and attention to detail

✅ Proficient with Microsoft Office (Word, Outlook)

✅ Ability to work in a fast-paced environment

Apply here:

Email: [email protected]

WhatsApp: +54 9 (phone hidden)

📌 Bilingual Intake Specialist (English-Spanish) (Chihuahua)
🏢 SOLVO GLOBAL
📍 Chihuahua