Cognizant in Monterrey is seeking an IT Support Engineer for onsite work at Santa Catarina N.L. You will support end users, coordinating remote desktop assistance and monitoring device health with Nexthink, while driving IT service management improvements.
You’ll administer and optimize ServiceNow workflows, collaborate across sales, marketing, finance and accounting to align support with campaign timelines and controls, and develop knowledge articles and runbooks to standardize responses.
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📌 IT Support Engineer: Nexthink & ServiceNow Expert (Monterrey)
🏢 Cognizant
📍 Monterrey
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