Operations Manager (México)

Operations Manager (México)

22 sep
|
TLNT
|
México

22 sep

TLNT

México

Join a team that puts people at the center of everything.
At TLNT, we believe that recruitment is more than just filling roles — it's about connecting humans with humans.
We're a people-first organization partnering with top U.S. companies to help them grow by attracting exceptional talent, and we know that the right content can open the right doors.About our partner: Join an organization that partners with emerging and growth-stage consumer packaged goods (CPG) brands to strengthen and scale their operational foundations.
Working across multiple brands in a fractional support model, the company provides strategic and hands-on operational leadership that drives efficiency, accuracy, and sustainable growth.
With a strong focus on execution, systems thinking, and high standards, the team operates as a trusted partner to founders and senior operators navigating the complexities of logistics, inventory, and scaling consumer businesses.About the role: The Operations Manager will oversee day-to-day operational execution for a portfolio of 2–3 consumer brands, reporting to a Senior Director.
This is a hands-on, execution-focused role: you'll independently run your own pieces of the engagement, keep daily operations moving, and serve as a dependable, proactive point of contact for clients.
You'll also work closely with the internal order management team — who own day-to-day order processing — and may take on light oversight of that workflow for your brands, without owning it operationally.This role is idóneo for a CPG operations professional who wants multi-brand exposure, thrives in a fast-paced environment, and takes genuine pride in being detail-oriented and dependable.
You should already bring independent judgment and systems fluency from a prior operations role — you'll be trusted to run your workstreams from day one, not build those skills on the job.This is an excellent opportunity to grow your career with a leading US-based company—fully remote.What You'll DoSupply Chain & Co-Manufacturing SupportSupport co-manufacturer relationships for your brands — tracking production schedules, following up on timelines,



and flagging delays or quality issuesTrack ingredient/packaging lead times and raise supply risk before it becomes a production problemHelp coordinate onboarding of new co-man or sourcing partners as brands scaleCoordinate with 3PL and logistics partners on shipment tracking, inventory discrepancies, and fulfillment exceptionsMonitor order and fulfillment status for your brands, escalating issues that need attentionHelp ensure fulfillment SLAs are being met across DTC and wholesale/retail channelsMonitor inventory levels across distributors and 3PLs, flagging shortages, overstock, or short-dated riskSupport day-to-day coordination with distributor and large wholesale customer contacts on PO status, deductions, and compliance requirementsHelp track uninvoiced orders, aging, and fill rates, and flag discrepancies for resolutionRetail & Compliance SupportSupport retailer and distributor onboarding requirements — documentation, portal setup, and compliance follow-throughHelp ensure products meet retailer/distributor specifications for labeling, packaging, and shelf-readinessClient & Cross-Functional SupportRun your workstreams independently — choosing the right approach without needing step-by-step direction, and diagnosing issues rather than just reporting themAnticipate client questions and communicate risks early, with a proposed next step rather than just a flagServe as a responsive, reliable point of contact for day-to-day operational questions on your brandsHelp maintain and update SOPs as client processes evolve, and look for small ways to make your own workflow more efficientTrack dependencies across your workstreams and escalation resourcing or priority conflicts earlySupport KPI tracking and reporting shared with clients and internal leadershipWhat You Need3-5 years of experience in CPG operations, supply chain,



or a related client-facing roleDemonstrated fluency using AI tools (e.g., Claude, ChatGPT) as a core part of how you work, not an occasional add-on.
Examples: drafting and refining client communications, building or maintaining KPI trackers, summarizing data across systems, or getting up to speed quickly in an unfamiliar tool or process.
We'll ask you to walk us through a real example in the interview.Working knowledge of CPG distribution — Ideally, experience with key US distributors and large wholesale customersDirect experience owning distributor or large wholesale account relationships, including PO status, deductions, compliance requirements, and aging/fill rate discrepancies, with minimal oversight.Strong communication skills —clear, proactive, and comfortable working directly with clients and external partnersFluent English - both written and spokenDemonstrated ownership mentality — able to run a workstream independently, propose solutions (not just surface problems), and follow through without being managed closelyStrong organizational skills and attention to detail — comfortable juggling multiple brands and shifting prioritiesSound judgment — knows when to resolve something directly and when to raise, and does so early rather than lateComfortable with data and systems — you'll work across internal tools and platforms and should be quick to learn new onesHands-on experience with demand planning, inventory forecasting, or EDI processesCurious and coachable — eager to build deep CPG operations experience and grow into broader scope over timeNice to HavePrior experience working with a 3PL or wholesale fulfillment operationBackground in food, beverage, personal care, or pet products specificallySalary & PerksCompetitive USD Pay: We hire top talent and compensate accordingly.This is a full-time, long-term engagement with room to growThe position is immediately available and requires entering into an independent contractor agreement with TLNT.100% remote — work from wherever you do your best thinkingMonday through Friday, during regular business hours (EST).
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📌 Operations Manager (México)
🏢 TLNT
📍 México

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