21 sep
|
Extenteam Careers
|
Pachuca de Soto
21 sep
Extenteam Careers
Pachuca de Soto
Technical Partner Success Manager
Extenteam | Full-Time | Mexico City (Preferred) | Partner Success
Head of Revenue
S. visa and have prior experience living and working in the United States.
4,000 - $5,000 USD/month + performance bonus tied to expansion MRR
About Us We're Extenteam, a dynamic company revolutionizing the short-term vacation rental industry. Our proven business model has generated consistent revenue, and we are now expanding from a professional services model to a scalable tech-based subscription-first model.
As a scaling-stage startup, we are targeting $2M MRR by the end of 2026 and every role we hire is directly tied to that number. Extenteam is on a mission to streamline and support vacation rental businesses by providing top-notch solutions, including guest communication and property management support.
Managed Services - Shared Services:
A fully managed operations layer that handles day-to-day guest communication and operational tasks on behalf of property management companies, powered by our agent team and Tailwind platform.
The Opportunity Extenteam is seeking a Technical Partner Success Manager to own the post-sale relationship with our existing customer base and directly drive MRR expansion. This is not a passive account management role. You will work at the intersection of customer relationships, product knowledge, and commercial execution. You'll partner closely with Sales, Product, and our Shared Services team to close gaps, expand accounts, and make sure customers stay and grow.
S. for customer meetings, team offsites, and industry events as needed. Run structured calls with existing Shared Services and Dedicated Team Member Services customers - to understand their business, challenges, and growth trajectory.
1) unmet needs and operational pain points, (2) service gaps where Extenteam is underdelivering, and (3) expansion opportunities across our product and services portfolio.
Translate call insights into concrete expansion proposals: ad
📌 Technical Success Manager (Pachuca de Soto)
🏢 Extenteam Careers
📍 Pachuca de Soto