Company Description
Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a integral portfolio of brands. The Housekeeping Supervisor will be responsible for supervising the daily cleaning and presentation of guest rooms, corridors, team member areas and assigned spaces, ensuring that every area reflects the quality, design, comfort and style standards of Hyde .
This role supports the Housekeeping team in the proper execution of cleaning procedures, room inspections, linen care, amenities control, maintenance follow-up, lost and found procedures and special guest requests. Supervise the cleanliness, presentation and general condition of guest rooms, corridors, service elevators, pantries, team member areas and assigned spaces.
Coordinate and follow up on the daily work of room attendants, housepersons and support team members.
Assign rooms, cleaning priorities, operational follow-ups and special needs during the shift.




Ensure proper communication with Front Office regarding room status, priorities, early arrivals, late check-outs and VIP rooms.
Supervise the correct use of chemicals, cleaning equipment, room attendant carts, vacuums, tools and work materials.
Support inventory control of linen, amenities, supplies, operating equipment and cleaning items.
Train, guide and provide feedback to the team on cleaning standards, presentation, safety, service and efficiency.
Ensure the team complies with grooming standards, punctuality, productivity and service attitude.
Support the preparation of room reports, discrepancies, productivity reports, incidents, lost and found records and operational needs.
Supervise the proper separation, handling and transfer of linen to laundry or assigned areas.
Attend to special guest requests related to cleaning, amenities, linen, extra beds or other needs.
Support deep cleaning, preventive maintenance

📌 Housekeeping Supervisor (Ciudad de México)
🏢 AccorHotel
📍 Ciudad de México