21 sep
|
Pyramid Consulting
|
México
21 sep
Pyramid Consulting
México
About the Role Provide full customer support regarding any concern or request Probing to understand the root cause of the dissatisfaction to provide a tailored solution Remaining calm and patient with irate or emotional customers, turning negative experiences into positive ones Converting detractors into promoters ✅ Requirements Advanced English Skills/B2 High School Diploma 1 year of call center experience Computer & Typing Skills ⏱ Extraordinary communication skills, both written and oral, active listener. No fear on the phone and excellent written communication for crafting strategic outreach.
📌 Customer Care Executive (México)
🏢 Pyramid Consulting
📍 México