Req ID: 368705
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a UNIX u0026 SQL Production Support EngineerSoftware Development Specialist to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).
We are seeking a technology engineer with 5 to 8 years of overall experience, including at least 3 years of
Windows based application testing experience. You will work daily with a pre-assigned set of users to ensure their business-critical
applications function correctly on their new Azure-hosted desktop. You will troubleshoot issues end-to-end,
coordinate fixes with partner teams, and communicate clearly with users across diverse roles (e.g., trading,
engineering, operations, senior management).
Key responsibilities
- Perform application testing, defect reproduction, and regression checks before and after migration
- Troubleshoot and resolve issues across Windows, applications,



and desktop environment configuration.

Issues will be routed by the helpdesk team.
- Write clear user updates and technical notes; manage expectations and drive closure
- Provide structured reporting on your assigned workload (status, risks, blockers)
- Execute user migrations following the factory playbook, tracking progress and outcomes
- Validate end-user functionality on NDS.Next desktops (e.g. M365 Suite, Firmwide common applications (e.g.,

digital assistant tools), Business apps from an internal app store, Web applications and line-of-business tools
Must-have skills
▪ Strong familiarity with Windows desktop environments and application behavior
QA automation with Java knowledge and project management knowledge
Azure certification should be a good fit.
▪ Proficiency in cloud application connectivity and access management, including core networking concepts
and operational troubleshooting
- Python or Java coding

📌 UNIX & SQL Production Support EngineerSoftware Development Specialist (Venustiano Carranza)
🏢 Ntt Data
📍 Venustiano Carranza