Leveraging AI-powered intelligence, Delinea's leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle – across cloud and traditional infrastructure, data, SaaS applications, and AI. With deployment in weeks, not months, 90% fewer resources to manage than the nearest competitor, and a 99.995% uptime, Delinea delivers robust security and operational efficiency without compromise. com, LinkedIn, X, and YouTube.
Join our passionate, global team at Delinea and help us make the world a safer and more secure place. We value diversity, innovation, and a culture of respect and fairness. If you're ready to push boundaries and challenge the status quo in security, we want to hear from you.
Delinea is seeking a Renewal Operations Analyst based in Mexico City to own the operational backbone of our renewals and customer success motion: who covers which accounts, what they're carried to, and how we forecast the revenue they protect. Sitting on the Integral GTM Operations team, you'll turn assignments, territories, and quotas into clean,



scalable systems and build the Salesforce reporting that gives leaders a real-time read on churn, renewal, and expansion.
This is an individual contributor role for someone who likes precision, owns their numbers, and wants visibility into how a fast-growing SaaS business runs its post-sale engine. You'll partner closely with Customer Success Managers, Renewal Managers, Finance, and Sales Operations to keep coverage, targets, and forecasts accurate as the business scales.
Assignments, Territories & Quotas Build and maintain account assignments and territories for Customer Success Managers and Renewal Managers, keeping coverage aligned as the business grows
Own the churn report end to end, including definitions, data integrity, and the trends leadership relies on
Design and maintain reports and dashboards in Salesforce that give CS and Renewals leaders clear visibility into pipeline health and performan

📌 Business Analyst (Heroica Puebla de Zaragoza)
🏢 Delinea
📍 Heroica Puebla de Zaragoza